Stupid F`ing appraiser!!!!!!! :headbang: It`s bad enough I had a fire but just got the appraisal and the idiot missed a crapload of stuff! I stood there and pointed out numerous items none of which he included, he took a bunch of pics but never even pulled out a pen to write anything down. I did bodywork for a living and some appraising and always had a sheet to write everything down as you are going over the damage, now I have to contact the adjuster again, which has been a challenge, and add a bunch of stuff to the list and wait longer! F`ing pissed off !!!!!!! :pullinghair: The good news is wrapped up some burnty ires and put on some new fuel hose and fired it up for a second so at least it runs.
Well you could ask for an insurance rep to step in, save all receipts, old parts, and take lots of pictures. Can you say SUPPLEMENT!!!
A supplement isn`t a problem it just really pisses me off when I TOLD him all the damage I saw and he didn`t list it on his estimate, that`s just crap, careless work IMO! In some defense of Hagerty they sub out but still they will hear about it.
ya I would! I have the same state license they have to have, and had to go over the damage appraisers head to fix things the right way!!!!! :pullinghair:
What did he come back with on the damage?
$2035.64
That's frustrating for sure! Feel for ya man! :pullinghair:
List of things he missed -
Grill
battery
engine wiring harness
headlight wiring harness
evap cannister
overflow tank (aftermarket)
hood lip seal
radiator support repair and repaint
lower rad hose
spark plug wires
heater hose bracket
sway bar bushing (polyurethane)
power sterring belt
heater hoses
remove fender, header nd valance to paint inner fender correctly
right rubber brake hose
tire? (took some heat)
interior clean up
I figure roughly $2000 just in parts and $3000 in labor and materials.
Quote from: torredcuda on July 03, 2018, 04:20:16 PM
List of things he missed -
I know not everyone likes being told, but maybe provide him this list. If you approach it in a "helping" way, and you go through it with him you never know. Plus, at this point what do you have to lose?
Sorry to hear you're going through all this BS with the appraiser. I can't imagine how annoying and frustrating this ordeal must be. It's tough, but you got to stay cool, calm and collected, remember cordodge and his motor dilemma.
You can request a new and different appraiser.
I've had to do this for several homes in the past when I got idiots.
Quote from: torredcuda on July 03, 2018, 04:20:16 PM
List of things he missed -
Grill
battery
engine wiring harness
headlight wiring harness
evap cannister
overflow tank (aftermarket)
hood lip seal
radiator support repair and repaint
lower rad hose
spark plug wires
heater hose bracket
sway bar bushing (polyurethane)
power sterring belt
heater hoses
remove fender, header nd valance to paint inner fender correctly
right rubber brake hose
tire? (took some heat)
interior clean up
I figure roughly $2000 just in parts and $3000 in labor and materials.
Sorry to hear about your fire torredcuda! :crying:
Is your repair plan to do the work yourself and have the insurance company reimburse?
I e-mailed the appraiser and Hagerty with my list and frustration with an incompetent appraiser along with a call to the claims dept telling them the adjuster needs to contact me ASAP Thursday morning so we can resolve this. It`s been 3 1/2 weeks now and I don`t even have an appraisal yet! I am usually a pretty nice, patient guy but I`m done with this crap.
That's the right thing to do. This way they have a record of the appraiser and they have to deal with it. He may have screwed up on other appraisals as well.
Quote from: 734406PK on July 04, 2018, 08:20:24 AM
Quote from: torredcuda on July 03, 2018, 04:20:16 PM
List of things he missed -
Grill
battery
engine wiring harness
headlight wiring harness
evap cannister
overflow tank (aftermarket)
hood lip seal
radiator support repair and repaint
lower rad hose
spark plug wires
heater hose bracket
sway bar bushing (polyurethane)
power sterring belt
heater hoses
remove fender, header nd valance to paint inner fender correctly
right rubber brake hose
tire? (took some heat)
interior clean up
I figure roughly $2000 just in parts and $3000 in labor and materials.
Sorry to hear about your fire torredcuda! :crying:
Is your repair plan to do the work yourself and have the insurance company reimburse?
Ya, I`ll do everything myself and have Hagerty pay me.
Ok, nothing wrong with that! I'm in the marine service industry and deal with insurance companies quite regularly. As a matter of fact, a potential insurance covered major failure just happened today. From my experience, insurance companies are sticklers for protocol. I doubt Hagerty is any different. When an insurance covered failure occurs, I meet with the surveyor and show him the damage. He in turn will require a formal estimate (Company letterhead)for parts and labor on the repair, which is forwarded to the insurance company for evaluation. If the estimate is within their guidelines, authorization is give to perform the repair and an insurance check is sent to the customer (less the deductible).
Do you have your own auto repair business where you can provide the insurance company with the formal estimate for parts and labor? Nothing wrong if you don't, I wouldn't trust my Mopar repair to most anyone either. It's just corporate protocol, from what i've been told, there is a high level of insurance fraud out there and that effects all of us.
Everything was done as Hagerty wanted, I filed a claim, was contacted by adjuster and sent an appraiser who appraised the vehicle and sent it to Hagerty. My issue is it`s been 3 1/2 weeks trying to get the appraisal and it`s a frikkin joke of one, my 4 year old could honestly do a better job of listing the damaged parts!
This surely doesn't make me want to buy Hagerty insurance.
:bricks:
Talked to the adjuster this morning, at first he wanted to send me a check for the $2,035 and then send him receipts for added parts I buy but I told him I`m not taking cash out of my pocket due to the incomptetence of the appraiser and I wanted everything in the estimate not in supplements. After going back and forth about how to handle it we and ended up just getting another appraiser to come out. I`ll make a detailed list and make sure he writes everything down that should be repaired/ replaced and hopefully get it straightened out.
That's good! I was going to suggest that you get a more knowledgeable appraiser (surveyor). They are the eyes and ears of the insurance company. As long as your repair estimate cost is inline with the average, you shouldn't have a problem. You can get a few formal estimates from qualified repair shops as a comp for your estimate if necessary. Good luck and I hope things move along smoothly for you! :bigthumb:
The problem with these appraisers are they work for the insurance company and there job is to keep the costs as cheap as possible.
Insurance sucks, they never want to pay out but don't be late on a payment or your dropped.
Hope it works or for you, good luck
Don't feel bad. I had a appraisal on my Challenger done 2 months ago. Came in at $1600.00 roughly. A month waiting to get the car in to the shop. The body shop went through all the additional costs (3 weeks to do the additional estimate/supplement) and just got approved for the new estimate. $3600.00 roughly.
So between the body shop and insurance 2 months now.
As long as it gets fixed right I'm ok with it.
Wow very frustrating
Call the corporate office and ask to speak with Mr. Hagerty. I doubt you will be able to but leave him a message. This is what I usually do when I feel I'm getting jerked around by service providers. Corporate doesn't like this type of call. If you don't tell them whats going on at the top we will always be at the bottom.
Quote from: Fern on July 05, 2018, 06:43:46 PM
The problem with these appraisers are they work for the insurance company and there job is to keep the costs as cheap as possible.
Insurance sucks, they never want to pay out but don't be late on a payment or your dropped.
Hope it works or for you, good luck
Really? I worked as an insurance appraiser for over 30 years and I never screwed ANYBODY out of ANYTHING they had fairly coming to them, so please give that opinion a second thought! Having said that, the easiest way to resolve this is to hire your own appraiser and go over the car and the resulting sheet to make sure it's accurate and realistic and then have your man liaise with the original appraiser after having explained and emailing the adjuster. Do all your discussions either via email or send confirming emails regarding whatever you discussed on the phone. Ask for the adjuster's manager if there's any song and dancing and, as mentioned, be polite and civil- he or she, didn't cause your grief and, if informed correctly and fully, will work to resolve your problem as you're entitled to the service for which you've paid. If the company won't reimburse you for your appraiser, I'm sure he'll work with you and the appraisal to resolve that in a quiet manner. Good luck, we're not all thieves, idiots and knaves. :cheers:
Quote from: jimynick on July 06, 2018, 07:40:21 PM
Quote from: Fern on July 05, 2018, 06:43:46 PM
The problem with these appraisers are they work for the insurance company and there job is to keep the costs as cheap as possible.
Insurance sucks, they never want to pay out but don't be late on a payment or your dropped.
Hope it works or for you, good luck
Really? I worked as an insurance appraiser for over 30 years and I never screwed ANYBODY out of ANYTHING they had fairly coming to them, so please give that opinion a second thought! Having said that, the easiest way to resolve this is to hire your own appraiser and go over the car and the resulting sheet to make sure it's accurate and realistic and then have your man liaise with the original appraiser after having explained and emailing the adjuster. Do all your discussions either via email or send confirming emails regarding whatever you discussed on the phone. Ask for the adjuster's manager if there's any song and dancing and, as mentioned, be polite and civil- he or she, didn't cause your grief and, if informed correctly and fully, will work to resolve your problem as you're entitled to the service for which you've paid. If the company won't reimburse you for your appraiser, I'm sure he'll work with you and the appraisal to resolve that in a quiet manner. Good luck, we're not all thieves, idiots and knaves. :cheers:
:iagree: From my experience, appraisers have been very fair. It's a very tough job to make a customer happy after damage to their pride and joy has happened. A good Insurance company tries to make it as painless as possible, but there is always SOME pain.
Quote from: jimynick on July 06, 2018, 07:40:21 PM
Quote from: Fern on July 05, 2018, 06:43:46 PM
The problem with these appraisers are they work for the insurance company and there job is to keep the costs as cheap as possible.
Insurance sucks, they never want to pay out but don't be late on a payment or your dropped.
Hope it works or for you, good luck
Really? I worked as an insurance appraiser for over 30 years and I never screwed ANYBODY out of ANYTHING they had fairly coming to them, so please give that opinion a second thought! Having said that, the easiest way to resolve this is to hire your own appraiser and go over the car and the resulting sheet to make sure it's accurate and realistic and then have your man liaise with the original appraiser after having explained and emailing the adjuster. Do all your discussions either via email or send confirming emails regarding whatever you discussed on the phone. Ask for the adjuster's manager if there's any song and dancing and, as mentioned, be polite and civil- he or she, didn't cause your grief and, if informed correctly and fully, will work to resolve your problem as you're entitled to the service for which you've paid. If the company won't reimburse you for your appraiser, I'm sure he'll work with you and the appraisal to resolve that in a quiet manner. Good luck, we're not all thieves, idiots and knaves. :cheers:
I'm sure there's some good appraisers out there, I can only talk by my own experience. I never met one who dosent try to nickel and dime you. Again they work for the insurance co.
I had my son get rear ended and damaged the bumper (not his fault ) and the insurance Co took off money for a scratch that they said was three before the accident. So he would not pay for the replacement and I had to make up the difference . So excuse me for not trusting appraisers.
Quote from: Fern on July 07, 2018, 07:29:54 PM
Quote from: jimynick on July 06, 2018, 07:40:21 PM
Quote from: Fern on July 05, 2018, 06:43:46 PM
The problem with these appraisers are they work for the insurance company and there job is to keep the costs as cheap as possible.
Insurance sucks, they never want to pay out but don't be late on a payment or your dropped.
Hope it works or for you, good luck
Really? I worked as an insurance appraiser for over 30 years and I never screwed ANYBODY out of ANYTHING they had fairly coming to them, so please give that opinion a second thought! Having said that, the easiest way to resolve this is to hire your own appraiser and go over the car and the resulting sheet to make sure it's accurate and realistic and then have your man liaise with the original appraiser after having explained and emailing the adjuster. Do all your discussions either via email or send confirming emails regarding whatever you discussed on the phone. Ask for the adjuster's manager if there's any song and dancing and, as mentioned, be polite and civil- he or she, didn't cause your grief and, if informed correctly and fully, will work to resolve your problem as you're entitled to the service for which you've paid. If the company won't reimburse you for your appraiser, I'm sure he'll work with you and the appraisal to resolve that in a quiet manner. Good luck, we're not all thieves, idiots and knaves. :cheers:
I'm sure there's some good appraisers out there, I can only talk by my own experience. I never met one who dosent try to nickel and dime you. Again they work for the insurance co.
I had my son get rear ended and damaged the bumper (not his fault ) and the insurance Co took off money for a scratch that they said was three before the accident. So he would not pay for the replacement and I had to make up the difference . So excuse me for not trusting appraisers.
That can happen, unfortunately. :angry: With warranty work and insurance jobs, no one is happy most of the time. :dunno:
Quote from: Fern on July 05, 2018, 06:43:46 PM
The problem with these appraisers are they work for the insurance company and there job is to keep the costs as cheap as possible.
Insurance sucks, they never want to pay out but don't be late on a payment or your dropped.
Hope it works or for you, good luck
Almost all the appraisers for classic cars will be independent agencies......yes they may have a long term relationship but at end of the day a good appraiser simply sends in paperwork of what a claim really costs according to their knowledge.....have a cousin who is a marine adjuster....he could care less what a claim cost....
It`s now been a month, still waiting to hear from new appraiser as to when he/she is coming. :verymad:
There's no justifiable reason for the company to take a month to get the claim in motion. Do you have loss of use coverage on the car? Sometimes it's lumped in with "all perils". If you do, then email- see a pattern developing here- the adjuster and request your rental. There's a finite limit to that and in Canada it runs $800-1000 max, but it will get you into their rental and that helps to apply pressure to close the claim. Have you kept a diary of who, when and what you talked about so far? If so, then, as mentioned, call for the president's email address and make up a message detailing what has and has not happened in it's chronological order with names and dates/times and send it to him. Also, see if your state has an insurance ombudsman. He's an adjudicator who's attention is not normally wanted by the company and they try to resolve those issues quickly. I'd also, before going to the above, call and ask for the adjuster's manager that he reports to and see if he/she can get this thing moving. As before, log all calls, names and dates and either communicate via email or send comfirming emails for any personal interaction. Phone calls can be denied, but emails are forever should this pissing contest end up before a judge. But you don't have to believe me, I'm just one of those company ass kissing, thieving appraisers myself.
Quote from: jimynick on July 09, 2018, 07:53:18 PM
I'm just one of those company ass kissing, thieving appraisers myself.
That explains allot..... :rofl: :pokeeye: :drinkingbud:
Quote from: 1 Wild R/T on July 09, 2018, 07:58:50 PM
Quote from: jimynick on July 09, 2018, 07:53:18 PM
I'm just one of those company ass kissing, thieving appraisers myself.
That explains allot..... :rofl: :pokeeye: :drinkingbud:
:)) A good man knows his limitations, eh? :bigthumb: