I hope this doesn't go against Forum policy to mention a company here, but what happen doesn't happen very often.
I was in need of a new speedo cable that goes from my Tremec to Ralley speedometer. A member, shawge, suggested Silver Sport Transmissions. I spoke with Chris Sitzmore and he told me they had everything I needed. However, somewhere along the line there was a mixup on how many teeth I needed on the gear. I had said my speedo said 70 but was gong 74 and he thought I meant the other way around. When I saw the invoice prior to receiving the package it had a gear with more teeth. I called, he said sorry we'll send the correct one. I then said "Will the package have a return labeling in it?" He said to "don't worry about it, no charge". Granted, its only a $17.99 part, but when was the last time anyone did that !?!??! :twothumbsup:
That one little jester, will guarantee all future Tremec business possible with them. Thanks Shawqe for the suggestion !!
Quote from: Racer57 on July 02, 2020, 08:22:52 PM
I hope this doesn't go against Forum policy to mention a company here, but what happen doesn't happen very often.
I was in need of a new speedo cable that goes from my Tremec to Ralley speedometer. A member, shawge, suggested Silver Sport Transmissions. I spoke with Chris Sitzmore and he told me they had everything I needed. However, somewhere along the line there was a mixup on how many teeth I needed on the gear. I had said my speedo said 70 but was gong 74 and he thought I meant the other way around. When I saw the invoice prior to receiving the package it had a gear with more teeth. I called, he said sorry we'll send the correct one. I then said "Will the package have a return labeling in it?" He said to "don't worry about it, no charge". Granted, its only a $17.99 part, but when was the last time anyone did that !?!??! :twothumbsup:
That one little jester, will guarantee all future Tremec business possible with them. Thanks Shawqe for the suggestion !!
You're right, a simple little gesture like that can make a world of difference in how a vendor is perceived and I'd be more inclined to give my business as well. :bigthumb:
:ohyeah: The little things make the biggest difference. Now you'll be doing this soon :burnout:
I used SST for my 6-speed conversion and overall have nothing but good things to say about them .
:iagree:
I used SST for my 727 to A41 Perfect Fit overdrive conversion, and it was about as flawless of an installation as you could ask for in a complete conversion kit!